We have had him out twice in the past two months. Once in February for our heat and once this week because our ac died on us. We contacted him end of day on this past Tuesday and he was out here within an hour to diagnose the issues and today, Friday, we have our new HVAC completely installed and running. Landon was very informative with all the questions I have asked and was very prompt with all communication and him and his crew were in and out today in just a couple of hours to swap units. I will definitely be contacting him in the future with any and all issues and I would recommend him to anyone I know.